Dear Jennifer – we would like to thank you for the bottom of our hearts for your outstanding help selling our house. Jennifer, as you know, we had a difficult time selling our house. First, we tried to sell it ourselves for a couple of weeks to no avail. For the next three months, we listed with a local real estate agency that took, what we considered, a passive, unenthusiastic approach. We then listed with a different real estate agency, but the agent had low energy and a negative view. Both agents seemed overly focused on the fact that we lived on a busy street. To say the least, we were feeling quite discouraged. Then we met you!
Jennifer, you restored our faith in real estate agents. What a breath of fresh air! We chose you because of your reputation for diligence.
These are the things that you did for us that were so appreciated:
1. You were very business like, well informed and decisive.
2. You were enthusiastic and confident.
3. You had a realistic marketing plan. You determined a reasonable sales price. You suggested specific ways to increase the appeal of our house. For example, you convinced us to change the trim color. Because our house was vacant you recommended staging. These suggestions paid off.
4. You kept your word and were prompt.
5. You provided timely and helpful feedback.
6. You held an open house nearly every weekend.
7. You advertised as promised.
8. You were gracious and considerate.
9. You placed no undue burdens on us.
10. You reassured us when we felt anxious.
11. You exceed our expectations by coordinating staging, appliance purchase, trim painting, electrical work and roof inspection while we were living in Idaho. You checked on our house frequently to make sure it was in good condition and monitored the progress of various home improvement projects. Your efforts were far above and beyond what most agents would or could to.
12. You sold our house in a few weeks at a good price.
Jennifer, we thank you a thousand times for your assistance. You are a fantastic real estate agent. We highly recommend your services. We wish you every success in the future.
P. & S. Frank, Boise ID